Manual of Travel Agency Practice PDF Free Download

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  • PDF Name: Manual of Travel Agency Practice
  • Author: Gwenda Syratt & Jane Archer
  • Book’s Language: English
  • Published Year: 1992
  • Pages: 243
  • File Size: 3.05 MB
  • Downloads Type: Free PDF Download Books
  • PDF File Name: Manual-of-Travel-Agency-Practice-Third-Edition-PDFRat-.pdf
  • Read PDF Online: Read Manual of Travel Agency Practice Book PDF Online
  • Category of the Book: Travel
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Summary of Manual of Travel Agency Practice by Gwenda Syratt & Jane Archer

Highlights from “Manual of Travel Agency Practice: Third Edition”

  1. The third edition of the “Manual of Travel Agency Practice” offers travel agency personnel detailed advice.
  2. The booklet covers travel agency rules, business management, customer service, and marketing tactics.
  3. It stresses the need of keeping up with industry developments and innovations to be competitive.
  4. To give clients the finest travel experiences, the guidebook emphasizes building good relationships with airlines, hotels, and tour operators.
  5. It describes how to plan and book flights, hotels, transportation, and tours.
  6. The document highlights travel agents’ responsibility in understanding clients’ needs and preferences to customize travel packages.
  7. It ensures customer satisfaction by guiding the handling of questions, complaints, and emergencies.
  8. The manual promotes ethical and responsible business practices, including pricing transparency, industry rules, and client privacy.
  9. It discusses online advertising, social media, and business relationships for travel agents.
  10. The paper covers travel agency licensing, insurance, and financial management.

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