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- PDF Name: Never Split the Difference
- Author: Chris Voss & Tahl Raz
- Book’s Language: English
- Published Year: 2016
- Pages: 375
- File Size: 1.32 MB
- Downloads Type: Free PDF Download Books
- PDF File Name: Never-Split-the-Difference-Negotiating-As-If-Your-Life-Depended-On-It-PDFRat-.pdf
- Read PDF Online: Read Never Split the Difference Book PDF Online
- Category of the Book: Personal Development
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Summary of Never Split the Difference by Chris Voss & Tahl Raz
“Never Split the Difference: Negotiating As If Your Life Depended On It” highlights.
- Author: Chris Voss’ “Never Split the Difference: Negotiating As If Your Life Depended On It” is a PDF.
- Negotiating Strategies: Based on the author’s expertise as an FBI hostage negotiator, the book offers negotiating tips. Negotiations require emotional intelligence, active listening, and empathy.
- Tactical Empathy: In negotiations, tactical empathy requires understanding and appreciating the other party’s emotions and viewpoints. It encourages negotiators to build rapport to increase success.
- Mirroring: To build rapport and trust, negotiators mimic body language and voice characteristics. Mirroring promotes similarities and opens up talks.
- Labeling: Labeling validates and defuses the tension by verbalizing the other party’s feelings. Labeling emotions helps negotiators collaborate and communicate.
- Calibrated Questions: The book presents open-ended questions to acquire information and affect the negotiation. These inquiries are designed to disclose the other party’s true intentions.
- Black Swans: In negotiations, “black swans” are unexpected occurrences or facts that might dramatically affect the outcome. Negotiators can use these unforeseen elements to their advantage.
- Bargaining Tactics: Anchoring, bargaining games, and quiet are discussed. The book offers advice and examples to show how these approaches work in different negotiation situations.
- Psychological Insights: The text discusses negotiating psychology, including cognitive biases, illogical behavior, and emotions in decision-making. These psychological variables can assist negotiators handle complex situations.
- Negotiation Challenges: The book discusses coping with difficult people, impasses, and high-stakes scenarios. It offers ways to overcome these obstacles and succeed.
- Real-Life Stories: The author uses his experiences as an FBI negotiator to illustrate how to use negotiating methods in high-pressure scenarios.
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