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  • PDF Name: Never Split the Difference
  • Author: Chris Voss & Tahl Raz
  • Book’s Language: English
  • Published Year: 2016
  • Pages: 375
  • File Size: 1.32 MB
  • Downloads Type: Free PDF Download Books
  • PDF File Name: Never-Split-the-Difference-Negotiating-As-If-Your-Life-Depended-On-It-PDFRat-.pdf
  • Read PDF Online: Read Never Split the Difference Book PDF Online
  • Category of the Book: Personal Development
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Summary of Never Split the Difference by Chris Voss & Tahl Raz

“Never Split the Difference: Negotiating As If Your Life Depended On It” highlights.

  1. Author: Chris Voss’ “Never Split the Difference: Negotiating As If Your Life Depended On It” is a PDF.
  2. Negotiating Strategies: Based on the author’s expertise as an FBI hostage negotiator, the book offers negotiating tips. Negotiations require emotional intelligence, active listening, and empathy.
  3. Tactical Empathy: In negotiations, tactical empathy requires understanding and appreciating the other party’s emotions and viewpoints. It encourages negotiators to build rapport to increase success.
  4. Mirroring: To build rapport and trust, negotiators mimic body language and voice characteristics. Mirroring promotes similarities and opens up talks.
  5. Labeling: Labeling validates and defuses the tension by verbalizing the other party’s feelings. Labeling emotions helps negotiators collaborate and communicate.
  6. Calibrated Questions: The book presents open-ended questions to acquire information and affect the negotiation. These inquiries are designed to disclose the other party’s true intentions.
  7. Black Swans: In negotiations, “black swans” are unexpected occurrences or facts that might dramatically affect the outcome. Negotiators can use these unforeseen elements to their advantage.
  8. Bargaining Tactics: Anchoring, bargaining games, and quiet are discussed. The book offers advice and examples to show how these approaches work in different negotiation situations.
  9. Psychological Insights: The text discusses negotiating psychology, including cognitive biases, illogical behavior, and emotions in decision-making. These psychological variables can assist negotiators handle complex situations.
  10. Negotiation Challenges: The book discusses coping with difficult people, impasses, and high-stakes scenarios. It offers ways to overcome these obstacles and succeed.
  11. Real-Life Stories: The author uses his experiences as an FBI negotiator to illustrate how to use negotiating methods in high-pressure scenarios.

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